Improving Patient Care Through Smarter Hospital Solutions
Hospitals face constant pressure to deliver faster, safer, and more efficient care — all while managing limited resources. At Xacom, we work alongside healthcare teams to implement solutions that genuinely improve patient outcomes and streamline day-to-day operations.
Below are examples of how our hospital partners have used technology not just to meet standards, but to raise them — with measurable improvements in communication, response times, and overall care quality.
Improving Patient Care Through Smarter Hospital Solutions
Hospitals face constant pressure to deliver faster, safer, and more efficient care — all while managing limited resources. At Xacom, we work alongside healthcare teams to implement solutions that genuinely improve patient outcomes and streamline day-to-day operations.
Below are examples of how our hospital partners have used technology not just to meet standards, but to raise them — with measurable improvements in communication, response times, and overall care quality.
Simple, Secure Messaging for One of Melbourne’s Top Hospitals
One Device. One App. One Focus: Care
A major Melbourne hospital struggled with staff juggling multiple devices pagers, phones, radios and more making communication clunky and error-prone. Xacom stepped in with a simple, secure messaging app that works on a single handset.
The new platform integrated seamlessly with existing systems and required minimal training. Now, nurses and clinicians can focus on patient care instead of wrangling devices. One Chief Nursing Information Officer (CNIO) said it best: “It’s so easy, anyone can use it.”
Caring During COVID — Supporting Frontline Heroes
Behind the Masks: Helping Those Who Help Us
During Melbourne’s COVID-19 surges, Xacom partnered with a Western Suburbs Hospital battling burnout and overwhelmed wards. Healthcare workers faced massive strain while trying to communicate across chaotic, multi-device setups.
Xacom developed a unified smartphone messaging system tailored to their needs. The goal? To let staff focus on care, not tech. Our role was simple: be so reliable, our support feels like breathing.
Affordable Safety for Small Clinics
Do High-Risk Clinics Need High-Priced Systems?
Not every clinic has a hospital-sized budget, but they still face hospital-sized risks. Smaller practices and general practitioners often deal with patient aggression but lack affordable systems to manage safety.
Xacom created the I-Care Lite. A customisable, scalable critical alert system tailored for smaller teams. With duress, assist, and call buttons plus full integration with CCTV and access control, clinics now have access to the same peace of mind as the big players without the big price tag.
View our other case studies
Aged Care
Aged care providers face major challenges. -scattered systems, limited budgets, growing cyber threats, and increasing compliance demands, all made harder by constant staff turnover.
We offers a unified solution that simplifies operations, strengthens reporting, & reduces costs.
Aged Care
Aged care providers face major challenges. -scattered systems, limited budgets, growing cyber threats, and increasing compliance demands, all made harder by constant staff turnover.
We offers a unified solution that simplifies operations, strengthens reporting, & reduces costs.
Enterprise
We power mission-critical messaging for emergency services and enterprise alike - with unmatched flexibility and reliability.
From first responders to enterprise workflows, We builds custom solutions that scale to any need. Have a different need? Get in touch!