Most nurse call systems still only show part of the picture
Many facilities are still running nurse call systems designed for a very different care environment. They can alert when a button is pressed and log basic events, but they often lack the visibility modern aged care now requires.
Expectations are higher, resident acuity is increasing, and compliance standards are tighter than ever. When something happens in a resident’s room, leadership needs clear answers, not assumptions. Traditional nurse call tells you that an alert occurred. Next-generation nurse call shows you everything around it.

Most nurse call systems still only show part of the picture
Many facilities are still running nurse call systems designed for a very different care environment. They can alert when a button is pressed and log basic events, but they often lack the visibility modern aged care now requires.
Expectations are higher, resident acuity is increasing, and compliance standards are tighter than ever. When something happens in a resident’s room, leadership needs clear answers, not assumptions. Traditional nurse call tells you that an alert occurred. Next-generation nurse call shows you everything around it.
Full visibility across every alert
See exactly what happened, when it happened, who responded, and how long it took.
Clear timelines across shifts help remove guesswork and improve accountability.
Device and system health monitoring
Know if a device goes offline, stops reporting, or loses connection before it becomes a risk.
No more silent failures or unnoticed gaps in coverage.
Reporting built for modern compliance
Access clear reports across response times, alarms, and activity by shift, staff, or location.
Be ready when auditors or management need answers.
Next-Generation Nurse Call Hardware
Modern hardware designed for simple upgrades. Existing cabling can often be reused, devices report their status in real time, and buttons can be customised for emergency, duress, assist, or call functions.
IP Traceable Call Point
The central hub for each room, the Master Call Point connects all nurse call devices and provides full visibility. With built-in BLE and IR staff detection for presence and auto-cancelling alarms, plus integration with PIR sensors, it gives a clear view of what’s happening in the resident’s room at all times.
Wireless Call Point
Designed for ensuites and wet areas, our wireless call points offer up to two years of battery life and can be installed wherever they’re needed. Each device reports battery health and status in real time, giving your team confidence that every call point is online and ready when it matters.
Wireless Pendant
Our wireless pendant can be used by both staff and residents and configured for call, assist, emergency, or duress. Built-in follow-me and wandering alerts support dementia care, while automatic Minutes of Care tracking provides valuable insight into staff response and resident support. One device that can transform visibility, safety, and accountability across your facility.
