We Make Your Building Smart.
Fully integrated CCTV, Access Control, and 24/7 Monitoring. No "security drift," no expired access cards, and no offshore helpdesks. Just one Australian team that answers the phone at 3 am.
Is your security system "drifting"?
Most systems don't break all at once; they fade.
Cameras that record but never alert.
Access cards for staff who left years ago.
Duress buttons linked to pagers no one carries.
Monitoring contracts that lapsed months ago.
Our Solutions
CCTV & Video Analytics
AI-driven fall detection and noise alerts. NDAA-approved hardware only.
Access Control
Biometrics, mobile credentials, license plate recognition. Custom encrypted cards delivered in ~2 business days.
Duress & Lone Worker Protection
GPS & Fall detection for lone workers. Real-time 2-way voice communication.
24/7 Back-to-Base Monitoring
Grade A Australian Control Room. No offshore helpdesks, no queues.
Keep Your Hardware, Lose the Headaches.
You don’t have to rip out your existing infrastructure to get better service.
System Takeovers: We can adopt and maintain your current setup.
Phased Upgrades: We replace aging tech piece-by-piece, not all at once.
Audit First: We find the holes in your current system before you spend a cent on new gear.
30%
Of system failures are due to poor maintenance. We don't just install; we sustain.
- Work Health & Safety (WHS)
70%
Typical savings when choosing a Xacom system integration over a competitor's "rip and replace" quote.
18%
Of active access credentials belong to former employees, contractors, or lost cards that were never deactivated
- Office of the Australian Information Commissioner (OAIC)
Why Xacom
We answer the phone at 3am. Australian-based. No offshore helpdesks. No ticket queues. When something goes wrong outside business hours you get a person who knows your system.
We've been doing this since 1986. We own most of our software IP and we've seen what happens when systems aren't built to last.
We maintain other people's systems too. Already have infrastructure in place? We can take it over, maintain it, and upgrade it piece by piece if required. You don't have to rip out what you've got to get to a better place.
All hardware is NDAA approved. Every camera, access control unit, and communicator we install meets NDAA compliance standards. No exceptions. No conversations with your board about hardware you can't defend.
Book a complimentary site assessment
Xacom Security Frequently Asked Questions
Yes. We take over existing systems — CCTV, access control, alarms, monitoring — without requiring a full replacement. We assess what you've got, bring it up to standard where needed, and maintain it from there.
A site visit from a Xacom technician, updated building plans with device locations, photographs and descriptions of everything installed, and a field wire document you keep. No hidden costs. Our free audits are only for Melbourne, Victoria metro locations. If you are located somewhere else we always try to work within your budget.
The basic audit documents what you have. The comprehensive audit tests it with full results, a prioritised fault report, and we arrange contractor remediation for anything that needs fixing. The comprehensive audit is charged; the basic audit is free for metro facilities.
NDAA approval means security hardware meets US federal procurement standards for cybersecurity and data sovereignty. Australian healthcare and government organisations are increasingly applying this standard to their own procurement. All hardware we supply is NDAA-approved — no exceptions.
Most access card and access control quotes are turned around in two business days. Custom encrypted cards — HID, DESFire, Indala and others — in the same timeframe.
No. Healthcare is where we started and where we have the deepest experience, but we work across aged care, hospitals, commercial buildings, and construction and industrial sites. The security brief is different in each — we design for the specific environment.
Disclaimers:
- Complimentary site assessments are limited to qualifying facilities located within metropolitan Melbourne, Australia.
- Xacom Pty Ltd reserves the right to decline or withdraw services at its sole discretion.
- Scope, deliverables, and limitations of the site assessment will be outlined and confirmed after booking and prior to service delivery.